Question 1

What is Winbox UID?

Accepted Answer

Winbox UID is like a username to specify each player. In Winbox, each UID is only can be used one time, once created, UID cannot be changed otherwise.

Question 2

What is the format of UID?

Accepted Answer

1. UID last three characters cannot be all numbers, and the first character must start with a letter (a-z) and the length required at least 6 and maximum 15 characters.
 
Example of UIDs:
abcd12✔
ab123a✔
abc123✖
123abc✖

Question 3

What is Winbox QR Code?

Accepted Answer

Firstly, QR code can be found inside Winbox app at the middle buttom which is a blue iconised button. QR code is utilised for adding friends, for registering a new account, received points from your friends, and also SHARE to public to earn extra incomes!
https://static.wixstatic.com/media/undefined

Question 4

What is Winbox chips?

Accepted Answer

-Chips are the turnover rebate for all players on 5pm daily.
-Users can get more free chips by finding more downline players, and get SUPER PLAYER REBATE daily!
-Chips can be used for these selected games: Ekor, Lion King, Poker Win, Sexy Gaming, Play8, Horse Racing RCB988 and Lucky365.
-1 Chip=1MYR
https://static.wixstatic.com/media/undefined

Question 5

How to get more free chips?

Accepted Answer

By sharing your own QR Code to your friends, you can get more free chips if your friends starting playing Winbox. Super Player aka Upper Player can get approximately 0.1%~0.3% rebate from their downline players everyday.
 
So what are you waiting for? Share up your code to the public and earn an infinity profits now!

Question 6

What is Winbox Payment Pin (6 digits)?

Accepted Answer

-Payment Pin is a 6-digit number set up for secondary confirmation before transfer or withdraw.
-Players can change their Payment Pin at ‘Settings’.
-Remember not to share your own payment pin to others.

Question 7

How to install Winbox app?

Accepted Answer

1. Visit www.winbox88my2.casino t(http://www.winbox88my2.casino)o download the app.
-For IOS users, please install TestFlight at first, then follow the guide to download the apk.
-For Android users, just insteadly click on "Android download" to install the app.
 
2. Visit the page of www.winbox88my2.casino/downloadapp (http://www.winbox88my2.casino/downloadapp)to download the app.

Question 8

How if I forgot my UID/login password?

Accepted Answer

1. At the login phase in the app, click on "help", the choose your corresponding problem
-Forget password?
-Forget UID?
 
By receiving your One Time Password via phone number or email, you can change or find back what you are looking for.

Question 9

How to change my binding phone number?

Accepted Answer

1. Go to "Me"
2. Select Edit Personal Information.
3. Click on Mobile No.
4. By receiving One Time Password, change your new phone number and click send.
5. Key in the verification code.
6. Done.

Question 10

Is Winbox available for PC version?

Accepted Answer

Winbox is now only serving phone application version, we will try our best producing pc version in the future.

Question 11

What is current bet/previous bet?

Accepted Answer

Current bet and previous bet is the summarised amount of betting turnover of a game. You find out it at the lobby before you enter the game.
 
The more you bet, the more rebates you get.

Question 12

Chat Lobby

Accepted Answer

Messages/Photos can delivered among players in here just like other social apps.

Question 13

24/7 Customer Service Team

Accepted Answer

Players can contact our CS anytime in several languages in any sector of questions, for example: Top Up/Withdrawal/Game Complaint and etc

WINBOX QUICK ASSIST

Let us solve your problem with just one click away.